Frequently Asked Questions
How can I get discount for further issues?
Register early and receive discounts on all further publications. We particularly welcome applications in the first quarter of every year. For more information and to apply, please send a request to firstname.lastname@example.org email@example.com
How do I know that my Registration Form has been received and that I have been registered?
You should receive a confirmation within five to seven business days after registration. If you do not receive a registration acknowledgement within ten days after registering, it is very important that you write to our mailing address, or email us to verify whether your registration has been received.
Do you charge for my complementary hard copy’s shipping?
No. We don’t charge any shipping and/or handling fee for that.
What happens if I have registered but I didn’t receive my complimentary copy?
Please contact us, and we will be happy to assist you with it.
Are the logos and trademarks coloured?
Logos are presented either in colour or in black & white. It depends on how it was defined by the owner.
If I do not wish to appear in Trademark Selection Catalogue, will this affect my Trade Mark registration?
No. Please be assured that it won’t affect your official registration and/or ownership.
Do you have a Cancellation Policy?
Yes, we do. Full refunds will be issued only if a cancellation is received in writing before the catalogue closing date. Cancellations received after the defined date will not be refundable, and also if you not provide us with your unique company ID, we reserve the right to refuse to refund. Thank you for your understanding!
Refunds will not be processed until written request is received. Please allow us three to six weeks processing time.
How do I contact you or get technical support?
All the contact information is listed on the Contact us page. We welcome your feedback and comments in order to help us edit and develop our website’s content. If you need technical support, please send an e-mail to our Website Administrator: firstname.lastname@example.org
If you don’t find the answer to your question here, please send us an e-mail to email@example.com